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Is it time for us to go our separate ways? We respect your decision.

 

I'm sorry to hear that you are considering ending your partnership with Vello.

We want to make the cancellation of your subscription as smooth as possible. At the same time, we'd like to understand what your experience with Vello has been like. We would be very interested in your feedback as to how we can serve you even better.

To process your subscription cancellation request, please fill out the form below, thank you.

 

Activate Vello's payment services and get the Vello calendar free of charge for a year

Campaign: get free access to Vello for a year when you activate Vello payment services and sell a total of €5,000 on Vello during the campaign (target per calendar). The campaign period is 1.10.2021-1.3.2022.

Does €5,000 sound like a lot? The campaign will run for 5 months, so on a monthly basis that's €1000 in sales.

Let's recap, so €5,000 in sales through Vello and you get a year of free access to Vello.

Here's how you do it:

1.

2. Start selling your services on Vello.

3. reach the target

4. enjoy your free year

Before cancelling your subscription, please note
  • The terms of cancellation are outlined in Vello's terms of service
  • For basic contracts (flexible subscription model), the contract may be terminated at the end of the current billing period, provided that a written notice of termination has been provided a minimum 30 days before the renewal of the billing period
  • If notice of termination is provided later than 30 days before the renewal of the billing period, the contract may be terminated at the end of the next billing period
  • A six (6) month notice period applies to Pro and Kanta connection subscriptions
  • Fixed contract models are subject to the agreed termination term and period
  • For payment terminals, the contract will be terminated only after the device is physically returned to Vello
  • Upon termination of your contract, neither you nor any other user of your Vello account will have access to your booking or customer data, gift cards or serial cards, reports, or patient records that were not exported to the Kanta archive before this point.
  • Account termination and the processing of the termination request will always be confirmed to the subscriber in writing within 30 days of completion of the form.
  • Account closure or subscription cancellation does not remove your email address from Vello's marketing list.